FREQUENTLY ASKED QUESTIONS
We Have All The Answers (Hopefully)
After cruising through our site a little, we’re sure you have gathered a few questions in your head that you would like answered. Here are a few popular questions that we get, hopefully this will help you out! If your questions is not answered below, please don’t hesitate to reach out to us and ask any question you may have. We look forward to seeing on your next vacation to Ocean City, NJ.
Who Is JiLLy?
JiLLy is Jill Levchuk, one of the founders of JiLLy’s Stores in Ocean City. Jill started JiLLy’s Arcade in 1976 along with her husband Paul and her parents. You can still find Jill working in any of the JiLLy’s Stores on the boardwalk. One thing to note… She HATES being called Jilly!
Is JiLLy's a Franchise?
Not at all. JiLLy’s is an independently owned and operated family business that started on the Ocean City, NJ boardwalk in 1976. Although we run our establishments to the specifications of a franchise, we are the epitome of a mom and pop operation. We operate under 3 generations of family and a group of dedicated employees who look to make Ocean City, NJ the #1 family destination at the Jersey Shore.
Why Should I Go to JiLLy's?
We are here to serve you. Whether you are looking for just an ice cream cone or new OC Beach Patrol gear, we offer the same high standards of customer service and products to each and every customer that walks through our doors. It is our commitment to make all JiLLy’s Stores the premier place to Eat, Play & Shop while visiting Ocean City, NJ.
How Many Stores Does JiLLy's Own?
We are proud to say that we operate 9 store fronts along the Ocean City, NJ Boardwalk, along with a large parking lot behind our flagship store, JiLLy’s Arcade. In Spring 2018, we welcomed our newest store, JiLLy’s Candy Factory!
What If I Am Not Happy With the Level of Service or Products Purchased?
It is JiLLy’s commitment to offer a level of service and products to our customers that is second to none. We have highly trained staff and experienced managers at our properties at all times. Since we are a family owned and operated business, there is always at least one owner on one of our properties at all times as well. We look forward to hearing both negative and positive feedback as this is our best source of information to better service you.
Do You Host Birthday Parties, or Have Birthday Party Packages?
YES! We love having guests at JiLLy’s Arcade. Especially for a special occasion. All events will have at least 1 or more staff members dedicated to your party as well as plenty of tables and chairs. If additional staff are needed, please let us know as we can accommodate for a small additional fee. You will be happy to learn that we do NOT charge a facility fee. Click here for more information for your special event.
What Are Your Store Hours?
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Location: 1168 Boardwalk, OCNJ